I keep receiving an error message while posting transactions (Q Win 2014)

Question

I am running Quicken 2014. I began receiving several different error codes, the latest one was 6918. The pop up box states that quicken - Unexpected Error, Quicken has encountered a problem and needs to close. You may lose the data that you recently entered. We're sorry for this inconvenience. ..........  Error Code: 6918

I received the same message with several different codes.  Each time I had to restore my data file to the previous version.

Has anyone encountered the same?

UKR · Answer

First, ensure that you have all the bug fixes installed for your version of Quicken
Next, start Quicken without opening the active data file.
Procedures for both actions enclosed below.


1) Old Quicken Patch downloads 2000+

When

running an old, unsupported Quicken for Windows version you may no longer be

able to download bug fixes (patch files) directly from Quicken.


However, until further notice they are still available here: 


US version: http://www.quicknperlwiz.com/quicken-patches-us.html


Canadian version: http://www.quicknperlwiz.com/quicken-patches-canadian.html


If clicking on Help / About Quicken does not show the highest Release number

available for your version (year), as shown on this webpage, download and

install the appropriate file(s) from the link above.

2) Quicken crashes, hangs or loops

at startup?

Please

try this:

Reboot

Windows.


Close Quicken (or do not start it at all).


Use Windows File Explorer to locate and rename

your current Quicken data file, for example, if it's called Qdata.QDF rename it

to QdataX.QDF


Usually your file is located in your \Documents\Quicken folder.

Having

done that start Quicken as usual from the Start Menu or Desktop Quicken

icon.


If Quicken cannot find your current data file during startup it should just

simply load the program and give you either a nearly blank menu screen or one

that has options to start as new user, restore from backup, etc.

* If you get to this point

without Quicken crashing 
* click on File in the Menu

bar. Select the Validate function. Select the renamed Quicken data file

and see if Quicken can access and repair it.
* If the data file is beyond

repair, try to restore your data file from the most recent Manual or

Automatic backup. Go back to restoring successively older backups until

you find a file that works
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

* If you can't get Quicken to

start at all,
* uninstall Quicken using this

procedure: 
http://www.quicken.com/support/using-qcleanui-uninstall-quicken 
* When done, reboot your

computer and then reinstall Quicken from 

your account at quicken.com or your installation CD or saved

downloaded installation file and update it to the latest

available patch release level.

Boatnmaniac · Answer

@edmojka - How long has this been happening?  Did it start after making a change with Quicken, perhaps like reinstalling it?Also, are you sharing the data file between each of those 3 computers or does each computer have its own unique data file?  If you are sharing a data file, what is the process you use to share that file?

edmojka · Answer

Just the error message that I posted. I have Quicken 2014 installed on 3 devices, 2 laptops and a desktop. I am receiving the error on the desktop and the newer laptop. I logged into my older laptop and was able the add entries in my check register without error.