Cloud Account Not Found Error

elmerdmail
elmerdmail Quicken Mac Subscription Member ✭✭
edited February 2023 in Download, Add/Update Accounts (Mac)
How do I resolve this? I dont sync my accounts and never use quicken.com, I dont want this stuff in the cloud for heavens sake.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @elmerdmail,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in
    Once that is done, see if the issue still persists.

    I hope this helps!

    -Quicken Anja
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