Bank of America downloads

agrv8tor Unconfirmed
Since BOA switched to Express Web Connect, it only seems to work for a couple of weeks, then I have to reset the accounts and reauthorize them through the BOA site to get the downloads working again.  I just had to do it again for the 4th time since November.  I'm not seeing any errors, just no transactions being downloaded until I reset and reauthorize the accounts.  Anyone else seeing something similar?


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @agrv8tor,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password
    Once that is done, see if doing so will keep the issue from reoccurring.

    I hope this helps!

    -Quicken Anja
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