New Chase Acct. Linked on Chase; Doesn't download

Cambridge50
Cambridge50 Quicken Mac Subscription Member ✭✭
edited February 2023 in Download, Add/Update Accounts (Mac)
Hello - I have several Chase accts. they all download fine. I added a new card. Had to go through the Chase hoops to re-authorize sharing data with Quicken. All accounts, including the new one, are listed as approved. All download correctly.... except the new account which appears nowhere. I have tried adding it manually, but I just have to go through the same process again. Any ideas?
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Cambridge50,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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