Quicken Not Calculating Interest on my Loans

I am not seeing it in Quicken Community and after about an hour with Support, I am at a dead end. My Quicken (Version R26.12) will not calculate interest on my loans. If I setup a reminder and attempt to "Enter" it, when I look at the splits, interest, loan, etc. is not be calculated. When I go to the loan and "Enter Loan/Payment", it still does not calculate interest.

Has anyone else had this problem or can anyone provide me with some feedback on fix? I've tried a number of work arounds and like I said, I was on with Support for an hour.

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unknown

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UKR

What does the monthly payment Split transaction detail look like in the loan payment transaction in your checking account?

Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
How do I post a screenshot in the community from windows

How do I post a screenshot in the community from a mac

Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files

mshiggins

There are a couple discussions going on this issue, here is one of them:

https://community.quicken.com/discussion/7927765/quicken-loan-payment-entry-problem#latest

Mnlc90

Mshiggins thank you. I see the discussion is exactly the problem I'm having. I'll follow that.