Quicken Not Calculating Interest on my Loans

I am not seeing it in Quicken Community and after about an hour with Support, I am at a dead end. My Quicken (Version R26.12) will not calculate interest on my loans. If I setup a reminder and attempt to "Enter" it, when I look at the splits, interest, loan, etc. is not be calculated. When I go to the loan and "Enter Loan/Payment", it still does not calculate interest.

Has anyone else had this problem or can anyone provide me with some feedback on fix? I've tried a number of work arounds and like I said, I was on with Support for an hour.

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