Transaction download failing on Bank of America Credit Card

crossle86
crossle86 Quicken Windows Subscription Member ✭✭
edited February 2023 in Download, Add/Update Accounts (Windows)
My Alaska Credit Card (B of A) has stopped downloading transactions. No error just no transactions. There are numerous posts about download issues, kind of hard to sort out the current status of B of A downloads.

Windows 8.1, Quicken R43.14, account set up for EWC.
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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @crossle86,

    Thank you for reaching out to the Quicken Community with this issue. 

    Due to the recent migration of Bank of America and the nature of this issue, you will need to contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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