Cannot permanently delete messages in Direct Connect Bank Mail

jimbean2
jimbean2 Quicken Mac Subscription Member ✭✭✭
edited February 2023 in Errors and Troubleshooting (Mac)
EVERY time I open Quicken the Direct Connect Bank Mail screen opens and displays a message from 2019. There is no way to delete this message or stop the screen from popping up each time. Please fix or send instructions.
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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @jimbean2, 

    Thank you for reaching out to the Quicken Community with this issue.

    We do currently have an active alert regarding users receiving Direct Connect message pop-ups. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    I apologize for any inconvenience caused in the meantime. 

    -Quicken Jasmine

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