Had to reload Quicken, now constantly asked to "enter quicken ID password"

patuper

Seems I had this problem years ago, but had to reload and unable to stop it from asking for password. Did the file repair, but it didn't ask about authentication, and did the signout and sign in. Still asking for password

Boatnmaniac

By "reload" do you mean "reinstall"?

If so, which edition and version are you trying to reinstall?

patuper

v=R46.12 b=27.1.4.6.12

patuper

yes, reinstall

Boatnmaniac

It might be that your Quicken Cloud Account has gotten out of sync or has gotten corrupted.  I suggest that you do the following:  Edit > Preferences > Mobile & Web > Sync = ON > OK > Edit > Preferences > Mobile & Web > Reset your cloud data > Yes > Reset.

When the process is complete, if you do are not using Quicken Mobile or Quicken on the Web:  Edit > Preferences > Mobile & Web > Sync = OFF > OK.

Let me know if this resolves the issue for you.

patuper

No it did not. Still getting "Enter Quicken ID Password" window.

UKR

Please try this:
To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
If so, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

patuper

Thanks, but "Controlled Folder Access" is not enabled.

Boatnmaniac

patuper said:

No it did not. Still getting "Enter Quicken ID Password" window.

Sometimes the Reset your cloud data process fixes an issue and other times it does not.  When it does not a more aggressive process will often work.  You might want to try doing the following:

1. File > New Quicken File:  Follow the prompts.  Give the file a unique name...TEST would be a good name.  Make sure it is set up to use Quicken Mobile and Quicken on the Web.  Do not add any accounts.
2. Once the file setup is completed:  Edit > Preferences > Quicken ID & Cloud Accounts > Cloud accounts associated with this Quicken ID > click on the name of the File Name of your main data file > Delete > Yes > Delete > Close.
3. Open your main data file.  This will cause Quicken to re-create the Cloud Account you had just deleted.  During this process you will likely be prompted to sign in.  Do so using your current Quicken ID and PW.  This set up process might take a little time (not a lot of time) to complete.  If it does, be patient and let the process complete.
4. Close Quicken and then reopen it.

Did this resolve the issue?

If not, it might be that your Quicken reinstallation did not complete properly.  I would then uninstall Quicken, download a fresh copy from https://www.quicken.com/activate and install it. 

After installing it check the version.  If it needs to be updated, do so by downloading and installing the Mondo Patch from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product instead of updating it from within Quicken.  (The current Mondo Patch is for R47.7.)

NOTE:  Quicken versions R45.XX, R46.XX and R47.XX have been reported by some to introduce some issues.  Not everyone is experiencing those issues.  If you prefer, you can download an earlier version that is reported to be more stable and problem-free.  I would recommend downloading and installing R44.20 but others have said that R44.23 and R44.28 work well, too.  You can download and install the Mondo Patches for these from https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has.  The R44.XX versions are found under September 2022 and October 2022.

If you do decide to revert to a version earlier than R46.XX:  Tax Planner cannot be used for 2023 and the new 2023 tax rates will not be present.  Hopefully, the next version to come out will close out on the remaining issues with R45.XX, R46.XX and R47.XX and then the new 2023 tax rates and 2023 Tax Planner will be available, again.