cc-502 error every time I try to add my citibank account

debmomof6
debmomof6 Quicken Windows Subscription Member
edited March 2023 in Download, Add/Update Accounts (Windows)
I keep trying to add my citibank account and I keep getting the cc-502 error. What do I need to do?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @debmomof6 ,

    Thank you for visiting the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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