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Downloaded transactions going to wrong Quicken account

Suzanne K

I have 2 checking accounts at the same bank. Account 1 was set up correctly to download to Quicken, linking the bank transactions to the proper account in Quicken. Today I tried to set up the Account 2 for download, and I DID select the proper account in Quicken to receive those transactions. HOWEVER, instead they downloaded to the FIRST checking account. How do I fix this?

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Quicken Anja

Hello @Suzanne K,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.