Transactions not being downloaded from one Bank of America account

I have several accounts in quicken associated with Bank of America accounts. There have been no problems until recently and only with one account. All transactions have been downloaded to every account except for that one account. I have done numerous updates and the One Step Update Summary shows that the One Step Update is complete, but the date and time are from 6 days ago and 5 hours earlier. There are definitely transactions available for download from BofA. I'm running quicken premier release 47.11 build on Windows 11.


  • Quicken Jasmine
    Hello @Nub1975,

    Thank you for reaching out to the Quicken Community. 

    Due to the nature of this issue and the recent migration of Bank of America, it is recommended that you reach out to Quicken Support directly for further assistance. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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