I changed my user name and can't login to desk top
jacksleonh
Member ✭
I changed my user name and now it will not let me update the user name in the desktop version. It is grayed out with the old user name.
Tagged:
0
Answers
-
Hello @jacksleonh,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
In order to better assist you further, could you please further elaborate and specify which username you are referring to exactly (Quicken ID, Community username, username for your financial institution, etc)?
Thank you!-Quicken Anja0 -
The original username was [email protected] That is my work email so I changed my email to [email protected]
The first email constantly populates the sign in boxes so I can’t connect to update accounts or sync or anything.0 -
Sorry. It is my quicken id0
-
The correct address shows up in my mobile app. But I cannot connect it because my desktop app has the wrong Id in the sign in box0
-
Have you tried these instructions yet?
0
This discussion has been closed.