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Check Pay, Could not initiate payment

BobbyL

When trying to enter a Check Pay payment I get a result: "Could not initiate payment; Additional information: Unknown error"

I tried this 3 time with same result, and each time the number of Check Pay transactions available was reduced by 1, though no transaction appear to have been made by inspection of my banking register. Anyone with thoughts on this?

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Quicken Anja

Hello @BobbyL,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.