Connection to American Express [requires repeated reauthorization] (Q Mac)

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alexmkaplan
alexmkaplan Member ✭✭
edited March 2023 in Download, Add/Update Accounts (Mac)
Each time I go to access my Amex account I get this notification: American Express is transitioning accounts to a new connection method. I sign in, update the connection and go back to Quicken and everything works fine. Then I get this notification: Your accounts have been authorized successfully! But every single time I update my AmEx account, I have to go through the same authorization step. Clearly something is not working correctly.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @alexmkaplan, 

    Thank you for reaching out to the Quicken Community.

    Due to the recent migration of American Express, it is recommended that you reach out to Quicken Support directly for further assistance. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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