I have Windows 7. Since last October, 2022, Quicken does not download from my Wells Fargo account.
WillieDee91
Quicken Windows Subscription Member
I have asked my bank and various people at Quicken. I cannot seem to get a direct answer and all the help I have gotten does not work. Someone said I need to upgrade to Windows 11. Is this the only thing that I can do to get the downloading to start again? If not, what then?
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Quicken is no longer supported on Win7. That is the issue. (and there are other posts stating that Wells will not support WIn8)
https://www.quicken.com/support/quicken-system-requirementsDesktop
Windows (US & Canada)
- Computer: 1 GHz or higher
- Operating System:
- Windows 8 & 8.1
- Windows 10. Not compatible with Windows 10 in S mode. For more information about S mode, click here.
- Windows 11. Not compatible with Windows 11 in S mode. For more information about S mode, click here.
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What version … Help —> About Quicken
Does it work for any other accounts ?What happens?If it was working and just stopped, it would not be related to Windows …0 -
WillieDee91 said:Someone said I need to upgrade to Windows 11. Is this the only thing that I can do to get the downloading to start again? If not, what then?1
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It would be related to Windows if WELLS changed something on their servers! (and there is a thread somewhere that is exactly what occured)0
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@WillieDee91 I'm curious, what is the actual error message/code?
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From a previous thread … interesting…
https://community.quicken.com/discussion/comment/20325189/#Comment_20325189but .. I wonder if it is related to TLS vs SSL - as TLS 1.2 is disabled in Win7 - wonder if the remote server is using that newer security protocol …Windows 8, 8.1, 10, and 11 support TLS 1.2 and no changes will be necessary to your system. Windows 7 supports TLS 1.2, but is disabled by default, and may require additional steps to enable it…0 -
For what it's worth, I'm not surprised that this is happening with Windows 7. Secure connections require that the certificates be updated periodically. That all stops when Microsoft stops sending security updates.
But still would like to see what the error message is. At times people have reported problems with Wells Fargo and it is something else wrong. And I note that in the thread that @Ps56k2 posted that nothing there was actually proven/resolved.Signature:
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FYI .. if it is the TLS issue, here are some steps.
To enable TLS 1.2 support on Windows 7, you will need to perform the following steps: (You can also read more about this from Microsoft.)
- Have Service Pack 1 installed.
- Have the Windows Update KB3140245 installed. (Download from Microsoft Catalog.)
- Update the registry. (Download the Microsoft Easy Fix).
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Just did a test scan of the WF URL mentioned .1
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