Citi credit cards not updating

Last week it was Amex. Error says Citi's site must be down.... Unlikely. Error CC-502. Why are these constant downloading issues happening? I haven't been able to download from Citi for days. This is wasting a lot of time.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited February 2023
    Hello @MichaelCortese

    Thank you for reaching out to the Quicken Community. 

    We do currently have an active alert regarding CitiBank users experiencing a CC-502 error message. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    I apologize for any inconvenience caused in the meantime. 

    -Quicken Jasmine

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