Trying to Buy Quicken Failure

kenjlarson Member
edited March 2023 in Before you Buy
I am trying to buy quicken deluxe. When I enter my login email and password, complete the credit card information I get an error msg "Enter a Valid email address" when I select to purchase. I use my email address to log in to my account so why does the purchase page not recognize it?


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @kenjlarson,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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