OL-332-A Error for Citi credit card account

JacKalGQ
JacKalGQ Quicken Windows Subscription Member
edited March 2023 in Errors and Troubleshooting (Windows)
I read the suggested article and verified all of my info. I even contacted Citi and they verified that my consent for the two systems to talk to each other was valid. The Citi rep saw that my attempts to login via their website were successful, but when I use the SAME online ID and password (copy & paste) it logs an error even at Citi that says my password is incorrect. The issue must be on the Quicken side. I would love resolution to this error ASAP as my last successful transaction download was 18 Dec 2022!

Help...

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JacKalGQ,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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