I cannot connect my Discover card with Direct connect.

millieadavis45467

I removed the account settings and going to add account Discovercard.com in the menu. It keeps stating my user name or pw is entered incorrect. I can connect to the discover website with the same user and pw so I know it is not typed correctly. Quicken does not give any other option but to reenter user and pw again. I use a Mac

millieadavis45467

I will add I have contacted the Quicken customer service/tech by phone and chat multiple times. I have been told they are aware of a problem for many weeks and keep trying. I have used quicken for many years and never experienced such a prolonged issue on a simple connect in the background. any insight on how I can fix or if others have the same prolonged issue with Discover card connection?

splasher

You won't setup Direct Connect for Discover.  Discover dropped supporting Direct Connect a few months back and the only thing available is Express Web Connect.

millieadavis45467

How do o do that

splasher

Go to the Account List (Tools menu)
Clcik Edit for the account
Select the Online Services tab
Click activate to start the One Step Update process

Ps56k2

noticed you use a MAC -
are you using the QWin or QMac version of Quicken ?

here is the Windows entries for Discover Card - as @splasher mentioned, they only support download via EWC -

07101 07101 07101 Discover Card
https://www.discovercard.com/cardmembersvcs/loginlogout/app/ac_main 1-877-742-7822
https://www.discovercard.com/cardmembersvcs/registration/reg/goto?forwardName=reghome ACTIVE
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

09625 09625 09625 Discover Card Account Center
http://www.discovercard.com/ 1-800-347-2683
https://portal.discover.com/customersvcs/universalLogin/ac_main ACTIVE
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

Chris_QPW

I have flagged this thread to the moderators to move to a Quicken Mac category.