CLOSED 5/6/24 Dillards Credit Card - CC-505/FDP-105 or CC-506/FDP-106

Quicken Anja

We are receiving reports that users are getting a CC-505/FDP-105 or CC-506/FDP-106 error when trying to connect and update their account for Dillards Credit Card.

This has been escalated internally, though we do not have an ETA on resolution at this time.

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Thank you!
(Ticket #10077081/CTP-6032)

Quicken Anja

UPDATE 3/8/23

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Anja

ONGOING 3/15/23 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Kristina

ONGOING 3/20/23 

We received additional information that the issue is being caused by the financial institution blocking connectivity.

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Kristina

CLOSED 5/6/24

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!