TD Canada Trust - Easy Web displaying incorrect online balance -VISA card only, not checking/savings

hegedus Member ✭✭
This is STILL an issue, even though you closed my discussion from November 2022 on this. The updates from Jasmine regarding this open ticket haven't had an update since January 30th (Ticket #9857600/CTP-5053). Please provide an update.

Are other users still seeing this? I know that myself and one other individual personally are still not getting a correct online balance.


  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 2023

    Hello @hegedus,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize for the inconvenience.

    The status of the Alert you referenced is still ongoing, and as stated in the last update from 1/30/2023, “no ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available”.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Pondo
    Pondo Member

    I'm having the same issue. Haven't been able to reconcile my TD Visa card through online update for months.

  • pollokev
    pollokev Member ✭✭

    I'm having the same issue. For about 3 months the Online balance has been wrong.

This discussion has been closed.