Error message : Quicken is unable to complete your request [OL-221-A]
I recieve this message when trying to download from Carolinas Telco FCU.
Answers
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Hello @ploisd,
Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this error.
If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
I look forward to your response.
-Quicken Jasmine
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I'm puzzled …
- This discussion is categorized for Quicken for Windows Canada yet you are talking about downloading from a US bank.
- Error messages OL - xxx identify problems with using Direct Connect as the download method.
- According to the definitions in the US Financial Institution List the bank does NOT support Direct Connect
- 04568 04568 04568 Carolinas Telco FCU https://www.ctelco.org/ 704-391-5600 https://my.ctelco.org/Authentication ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
Did the bank recently change and you forgot to deactivate / reactivate your accounts to start using Express Web Connect instead?
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Futhermore, Direct Connect is NOT supported for any Canadian financial institution and Direct Connect is not supported for the Canadian version of Quicken.
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