Account balances changed after recent update

STD Member

I have noticed that several transcations missing after recent Quicken update. Several of the previously reconcilled accounts are out of balance now because of it.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @STD,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Which financial institution(s) are you experiencing this issue with? Are you noticing missing transactions in multiple accounts? What are the account types? What exactly occurs when downloading transactions? Do you receive any error codes or messages? When did you first notice the missing transactions?

    I look forward to your response!

    -Quicken Jasmine

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  • zzyp
    zzyp Member


    i did a recent update, April 2023! I clicked on Windows update and since then it does not show account Balances for each transaction on a Broker account. It shows instead only cash balance., just worthless for me.

    Window Deluxe version R48.15, build

    I need to go back to the prior version or be told how bring up the transaction view that shows accound balance instead of cash balance in the last column to be able to balancc against my Broker statements.

    The action happpened immediately after the update and with both TD Ameritrade and Edward Jones pages as soon as I clicked to open them after the update. HELP, I want my old transaction register back!!!

    I have been using Quicken for many years, but can't figure out how now to balance my statements. HELP!!!


    (edited to remove email address)

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