Bank Reconciliation is Off $100

MagicJeff
MagicJeff Quicken Windows Subscription Member

A while back I messed up my transactions and ended up being off $100.00. I have no idea how to undo what I did. Each month my bank rec is off $100.00. Each time I try to adjust by $100, the previous month balance self adjusts by $100 and undoes my adjustment. How do I enter an adjustment and not see it undone by Quicken?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @MagicJeff,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @MagicJeff,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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