T-Mobile Bill Update

Question

I'm using Quicken for Windows (Version R48.9 / Build 27.1.48.9) and some of my bill updates are not processing. This mainly affects T-Mobile. I added my online account, and Quicken has been saying for a month that it's still connecting to T-Mobile. I've tried deleting/re-adding and fixing the online billers, but to no avail. This happens with other billers from time to time, but it usually fixes itself. Is there a known issue with T-Mobile?

Quicken Kristina · Answer

Hello @Chris M,

Thank you for reaching out to the Community and telling us about your issue.  I'm sorry to hear you're running into this problem.   From what I can see, there is a connection issue with TMobile.  We don't currently have an ETA.  In the mean time, you should be able to set up the bill reminder as a manual bill instead of an online one.

Thank you.

Greg_the_Geek · Answer

FWIW, I have the same problem with T-Mobile.