Quicken Mobile wont open - stuck on blue screen

weslemkoon
weslemkoon Member ✭
edited March 19 in Using the Mobile App

My quicken mobile app has been working great. easy to use, synchs easily with with desktop (Windows).

A couple of days ago it suddenly stopped. when launching the app, it just says Quicken with the blue background.

I've deleted the app and reloaded and have the same prioblem.

I tried to reload it using the QR code deiplayed in the Windows version and it says invalid QR code.

any suggestions??

Comments

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    my sequence - that shows …

    Sign on screen with ID & password

    Next … Loading the specific Quicken file

    Last …. the Quicken mobile app data & menu

    QWin Deluxe Subscription - Win10
  • weslemkoon
    weslemkoon Member ✭

    Thanks for the response. After I sign in with the mobile app, I just get the attached.

    Screenshot_20230319-084450.png

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    bummer - I would contact Quicken Support -

    QWin Deluxe Subscription - Win10

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