Still receiving "Still Connecting to your <BillerName>"

byronkg
byronkg Quicken Windows Other Member
edited April 2023 in Paying Bills, Online Billers & Reminders (Windows)

Seeing this message a for long time and need help resolving. The timeframe mentions 1-2 days but its far past it now.

Can someone provide a fix for this issue?

At least mention specific details on what's causing this this failure because there might be a work around scenario.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @byronkg,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Would you be able to tell me the name of the biller(s) that have been stuck in pending status for so long?

    Thank you.

    Quicken Kristina

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  • Jim Dice
    Jim Dice Quicken Windows Subscription Member ✭✭
    For me it was Chase & Lowe's (Symphony Bank). With PNC credit cards try to refresh my bills and nothing happens. My home equtiy line with PNC finally showed then after latest update it was lost. No statement show as well.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please note:

    image.png

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