• gmoe10
    gmoe10 Member ✭✭

    Same problem with Citibank CC-502 for last two days. Changed PW at Citi on Saturday, no ability to change PW in Quicken (PW manager says PW not req'd). One step update appears to connect, then says complete, but then shows CC-502 error.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @pscheveres and @gmoe10,

    Thank you for reaching out to the Quicken Community.

    We do currently have an ongoing alert regarding CitiBank users experiencing a CC-502 when attempting to add or update accounts. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. Please keep in mind that if you do not see the bookmark option, make sure that you are signed in.

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine
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