UBS Onesource add account issue

Amili
Amili Quicken Mac Subscription Member
edited April 2023 in Download, Add/Update Accounts (Mac)

I am trying to add my employer UBS Onesource account to my Quicken for Mac. My Employer is listed (Texas Instruments), but when I put in my login credentials i get an error. I have tried all of the UBS Onesource connections listed that do not specify a company and none of those work either.

It appears that the url shown for Texas Instruments is not the url I use when logging into UBS Onesource. Anyone else figure this out or can someone help?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Amili,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Anja
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