Version R48.15 Quicken Locking up

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dmwOregon23
dmwOregon23 Member ✭
edited May 2023 in Errors and Troubleshooting (Windows)

I'm running the LATEST version of Quicken Home and Business:

Version R48.15, Build 27.1.48.15 - Windows 10 Enterprise

When I startup Quicken it loads, then ask me my password (to load my data file) then takes like 3-4 mins to load and often locks up computer in the process. Nothing has changed on my system. Ever since Quicken updated things in March 2023 I'm getting these really long load times. Any ideas on this, or maybe when a patch will come out?

Thanks.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @dmwOregon23,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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  • Marty
    Marty Member ✭✭✭
    edited April 2023
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    [Removed - Rant/Unhelpful] Since 48.15, opening the file, OSU, saving transaction and more are slower.

This discussion has been closed.

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