Fraud Bank Charge?

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ccindgo
ccindgo Member
edited April 2023 in Before you Buy

I noticed a charge for quicken I never purchased online. I wanted it, so called quicken once I got my new computer and the tech helped me. I was charged $41.99/month. I was obviously unaware and definitely not being smart. And, the program doesn't work. Has anyone else heard of this problem. Obviously I was scammed.

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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Are you sure it was Quicken, and not Quickbooks?

    NO version of Quicken is priced anywhere near $41.99/month

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Jon
    Jon SuperUser, Mac Beta Beta
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    I don't see a $41.99 price point for Quickbooks either, sounds like they got scammed.

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Answer ✓
    Options

    Are you sure it was Quicken, and not Quickbooks?

    NO version of Quicken is priced anywhere near $41.99/month

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Jon
    Jon SuperUser, Mac Beta Beta
    Answer ✓
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    I don't see a $41.99 price point for Quickbooks either, sounds like they got scammed.

  • ccindgo
    ccindgo Member
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    It was from Quicken Inc for 41.88. Sorry. Doing this middle of night.

  • ccindgo
    ccindgo Member
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    The original charge was 41.88 back in early March. The monthly charge is 41.99. Well, I stopped payment, increased security, called all financial institutions and so far nothing. They are good.

  • jacobs
    jacobs SuperUser, Mac Beta Beta
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    @ccindgo $41.88 sounds like a Quicken charge: it's the annual fee for Quicken Deluxe, regularly $4.99/mo less a 30% discount = $3.49/mo x 12 months = $41.88.

    $41.99 per month? I don't know of any Quicken charge at that level.

    I suggest you contact Quicken Support, as they can look at your account and credit card to see what they have charged you. This forum is mostly fellow Quicken users and a few Quicken moderators who don't have the tools to investigate your charges. A link for Support is at the top of this page.

    Quicken Mac Subscription • Quicken user since 1993
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