Cannot delete online bill

krlee
krlee Quicken Windows Subscription Member ✭✭
edited May 2023 in Paying Bills, Online Billers & Reminders (Windows)
Hello,
Totally frustrated. I have an online bill from Frontier that I cannot delete. Haven't used them since 20202, but when I try to delete it the message is : You cannot remove a biller with pending payments. Blah blah" There are no pending payments. There is no payment to be processed. Review and Repair does nothing.

Help!

Thanks,
Ken

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @krlee,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. What I recommend, if you haven't already tried it, is going to the settings gear icon at the upper right in the bills and income tab. Click on that gear and then select Manage Online Billers.

    Screenshot 2023-04-02 at 3.25.43 PM.png

    Select the biller you want to remove and select remove.

    Thank you.

    Quicken Kristina

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