Chase Transactions **STILL** NOT downloading, six months after issue was first discussed
This is just unbelievable that the best Quicken personnel can do is say "this is a known issue and we're working on it", for SIX months!!
Can you at the very least give us the courtesy to explain what the root cause is?
Eiter you guys broke it, or Chase did, but CERTAINLY 6 months should be enough time to figure it out, no? And it's not as if we're talking about some obscure institution
I'm a long-time Quicken user, but with this shockingly shoddy support, maybe I should start looking for alternatives.
Does the problem have to do with the new authorization and download system that Chase and others institutions are now using- where the transactions go through a third party? This problem seemed to start happening about that time.0
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