online balances and quicken account balances not in agreement

James Hupy
James Hupy Quicken Mac Subscription Member ✭✭
edited May 2023 in Registers & Transactions (Windows)

my previous downloads agreed with my actual account balances until my download today. now the bank and credit card account balance and actual balance don't come close to being the same. all my quicken account balances are way off.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @James Hupy,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Which financial institution(s) is affected? Was there anything than happened just before your balances became incorrect? For example, did you have to reauthorize accounts or disconnect and reconnect your accounts? Were you able to successfully download transactions?Are you getting any error messages?

    Thank you.

    Quicken Kristina

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