Unable to add new CC number with JP Morgan/Chase

This discussion was created from comments split from: Unable to add new credit card number to Bank America credit card account.


  • Craig Rudolphy
    Craig Rudolphy Member ✭✭
    I have the same issue but with JP Morgan Chase credit card
  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Craig Rudolphy,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    To update your Quicken account with the new credit card number, you can simply deactivate and reactivate the account. For instructions, please refer to this support article for instructions on how to deactivate and reactivate.

    Once reactivated, the account in Quicken should automatically be updated with the new credit card information and download transactions.

    I hope this helps!

    -Quicken Jasmine

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