Citibank CC-502 Error


The last update on this is dated 1/30/23. Is this still an ongoing issue? I can't download my credit card transactions.

Quicken Premier vR48.15 Build

Windows 10 Home v21H2, Build 19044.2728



  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Michael Rosen,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize for the inconvenience.

    The status of the Alert you referenced is still ongoing, though we do not have an ETA or any additional information or updates to share. As stated in the last update from 1/30/2023, “no ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available”.

    Please continue to refer to the Alert for updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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This discussion has been closed.