RBFCU Credit Card transactions not downloading (Q Mac)

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gregself
gregself Member ✭✭
edited May 2023 in Download, Add/Update Accounts (Mac)

RBFCU recently changed their credit card and although the online balance is updating, the transactions are not downloading. They are downloading into my [Removed - 3rd-Party Software] account, but not Quicken for Mac.

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  • Quicken Kristina
    Quicken Kristina Moderator mod
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    Hello @gregself,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. When did this issue start? When you say they recently changed their credit card, could you clarify what changed?

    Are the missing transactions showing as pending on the financial institution website? Are any of these transactions over 90 days old? Have you checked the sort order on your register and verified that you don't have any filters active?

    Sort order and date Mac.png

    Thank you.

    Quicken Kristina

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