None of my accounts showing transactions

Sameer

Hello everyone. I fired up Quicken today after last downloading transactions about a couple months back. I clicked on 'update' and it said it was able to log in and sync to all my institutions but all of them showed 0 transactions. Any ideas? Thanks.

Quicken Jasmine

Hello @Sameer,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

To clarify, you initiated a One Step Update (or individual account update) and no transactions were downloaded across multiple financial institutions?

If so, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)
   

Please let me know how this goes!