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None of my accounts showing transactions

Sameer

Hello everyone. I fired up Quicken today after last downloading transactions about a couple months back. I clicked on 'update' and it said it was able to log in and sync to all my institutions but all of them showed 0 transactions. Any ideas? Thanks.

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Quicken Jasmine

Hello @Sameer,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

To clarify, you initiated a One Step Update (or individual account update) and no transactions were downloaded across multiple financial institutions?

If so, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Please let me know how this goes!