TIAA Bank_over 6 weeks!

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frandino
frandino Quicken Windows Subscription Member
edited May 2023 in Errors and Troubleshooting (Windows)

No download of transactions, just stopped beginning of March. I have 4 accounts, and 3 work fine, but the Bank accout will not download. It will Quickpay, check pay but not download. I can use the TIAA website and manually download the QFX file and import, so that is the work-a-round. I have a ticket open and check every week, but Quicken Support says no resolution and we are working on it. Anyone else have any input.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @frandino,

    Thank you for reaching out.

    After further review of your support interaction, it appears that you are experiencing a CC-502 error message with TIAA. We do currently have an ongoing active alert regarding this issue which you can view through this link. Once there, you may bookmark the alert in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    I do apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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