Transactions not download to Quicken Mac version 7
No transactions or balances downloaded to my Mac from my credit unit. I receive downloads from the Royal Bank. The missing transactions show on Quicken Web and on Mobile, but not my laptop. I have tried disconnecting and re-connecting, as well as removing password in the Keychain, with no success. I tried a test file on my desktop and it downloaded the transactions, but they will not download in my main file. Any suggestions?
Comments
-
Hello @gman_1727,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
Aside from not being able to download transactions, do you also happen to receive any specific error code(s) and/or message(s) that you can provide us with here, please?
Thank you!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
No… the download progress bar completes and indicates that it was successful, but no transactions are downloaded, yet I know there are several, on several accounts at the same credit union.
0 -
UPDATE: I was just comparing transactions on mobile and web to the file on my laptop and determined that NONE of the methods are downloading transactions from a particular customer log in from the Credit Union. They are matching items manually entered on my laptop. Furthermore, today a transaction from anther customer log in from the same credit unit downloaded. This appears to be specific to one customer ID.
0 -
UPDATE: I tried several things, including resetting the cloud file. Nothing seemed to work. The accounts started downloading again in the past couple of days. Hopefully it continues working.
0
