Cannot download transactions from Northrop Grumman FCU

dborja

For two days now, I'm getting an FDP-101 error code when I try to download transactions.

dborja

Today, I'm getting FDP-102

Quicken Kristina

Hello @dborja,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. For that specific error code, the recommendation is to wait 24 hours and try again. If the issue is still persisting after 24 hours, you would want to check your password to see if it has certain special characters known to cause issues in Quicken. Since this is a public forum, please do not disclose any password information here. You can use this support article to see which special characters to check for.

Thank you.

dborja

Thanks for responding, Kristina! I'll try that tomorrow

dborja

It seems that the URL needs to be changed from "https://www.norgrumfcu.org" to "https://www.ngfcu.us". I tried "Go to Bank" (Windows)/"Visit Bank" (MacOs) and it was trying to bring me to "https://www.norgrumfcu.org" which doesn't work any more. "https://www.ngfcu.us" does...

Quicken Kristina

Thank you for your reply,

If Quicken is displaying an incorrect Homepage URL, the financial institution will need to report this URL change to the Quicken financial services provider through their account manager.

Thank you.