QCS-0500 When Connecting Capital One Account

System
System Member admin
edited May 2023 in Download, Add/Update Accounts (Mac)
This discussion was created from comments split from: Capital One Credit Card Reauthorization fails (Q Mac).
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  • Chazmataz
    Chazmataz Quicken Mac Subscription Member

    I have just one Capital One account and have tried this several times. It seems to be working initially because it displays the current balance on the card, but when I click continue (to either add it as a new account or link it to the existing account) it comes back with "Quicken Cloud is temporarily unavailable" … which it is not — it works fine for my other accounts. Screen shot of error attached. Same thing 2 weeks ago.

    Screenshot 2023-04-15 at 12.36.54 PM.png
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Chazmataz,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. What happens after you get that error? Are you able to click I'll Check it Later? If that error message is unresponsive, are you able to click on the Add Account screen behind it to continue adding or reconnecting your Capital One account?

    Thank you.

    Quicken Kristina

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