CC-800 error American Express

Jay Berman
Jay Berman Member ✭✭
edited May 2023 in Errors and Troubleshooting (Windows)
GettingCC-800 error on three amex credit card accounts. I am not getting choice to reauthorize as I expected from the notice from Quicken.
How can I restore my ability to download. Latest version quicken premier for windows.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Jay Berman,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    This can happen if you have deactivated or deleted an account and then restored a Quicken backup file. You may follow this link to access a FAQ that provides some troubleshooting steps to take when presented with a CC-800 error message. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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