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Latest Update (Canadian Edition)

sb8301450-misc

Since the update, Quicken no longer resolves the "Blue" dot by a credit card.

The CC info does resolve but not the above.

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QWIN - Canada

Comments

Quicken Jasmine

Hello @sb8301450-misc,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

To clarify, the blue dot is not disappearing once you click into and then out of the account?

If so, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate:

File
Validate and Repair File...
Validate File
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

File
Hold CTRL + Shift and click Validate and Repair File...
Super Validate File
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

Please let me know how this goes!

sb8301450-misc

Thank you. I have just done the Validate & Repair. I will have to wait for activitiy to occur in my CCs to see if this has solved the problem.

Quicken Jasmine

Hello @sb8301450-misc,

Sounds good, please let us know so we may assist you further if needed.

Thanks!

sb8301450-misc

OK, I have 2 accounts that were updated this morning and have blue dots beside them.

I did the Super Validate (CTRL+SHIFT and Validate check box).

I then shut down and restarted after about 10 seconds.

The blue dots are still there.

I clicked on the blue dots and then clicked on the blue dot explanation and the dots disappeared.

So, I think that this issue started with the last CDN update, but, of course, I can't be absolutely sure.

Thanks.