Weird error reconciling checking account

Mike Curran

What is Quicken trying to tell me here? The downloaded transaction obviously matches what's in the register, yet it thinks they have different amounts. Scratching my head.

Quicken Kristina

Hello @Mike Curran,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Based on the screenshot you provided, it looks like Quicken is seeing that check number in your list of transactions twice. If it is one single transaction, you would click Cancel rather than Accept. It would then be a good idea to check the register to see if that check number does show up twice (eg one manual transaction and one that downloaded from the financial institution).

Thank you.

UKR

What does this situation look like in your checking account register?
Is one of the transactions already marked "R"reconciled (when it shouldn't be, perhaps)?