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Sudden inability to recategorize transactions from a Transaction Report...

Lakeboy

Hello Quicken Community…

Gotta question for you I cannot figure out.

I've been able to recategorize groups of transactions using the banking report/transaction detail. I highlight a group of like kind transactions, click on the edit button on the top left and select: recategorize.

I've been doing this with great success including today until about 30 minutes ago when it stopped working!

After doing all I mentioned above and selecting the new category to assign it to, IT STOPPED CHANGING THE CATEGORY.

I shut my computer down, closed Quicken and still same result.

I even called Quicken Support and shared my screen and the guy says...
" Oh...you canoot change categories that way. You must do one at a time."
He then said Quicken did a software update. I said really?…, in the last 30 minutes cause it was just working a moment ago???

Any ideas for me? Crazy! HELP!!
See screen shots below. Thanks!

Rich

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Quicken Jasmine

Hello @Lakeboy,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

I am unable to locate your Support ticket, could you please provide the ticket number that was given to you during your interaction with Quicken Support? This is so I may investigate and assist you further.

I look forward to your response.