Sudden inability to recategorize transactions from a Transaction Report...

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Lakeboy
Lakeboy Member ✭✭
edited May 2023 in Reports (Windows)

Hello Quicken Community…

Gotta question for you I cannot figure out.

I've been able to recategorize groups of transactions using the banking report/transaction detail.  I highlight a group of like kind transactions, click on the edit button on the top left and select: recategorize.

I've been doing this with great success including today until about 30 minutes ago when it stopped working!


After doing all I mentioned above and selecting the new category to assign it to, IT STOPPED CHANGING THE CATEGORY.

I shut my computer down, closed Quicken and still same result. 

I even called Quicken Support and shared my screen and the guy says...
" Oh...you canoot change categories that way.  You must do one at a time." 
He then said Quicken did a software update.  I said really?…, in the last 30 minutes cause it was just working a moment ago???

Any ideas for me?  Crazy! HELP!!
See screen shots below.  Thanks!

Rich

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Lakeboy,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    I am unable to locate your Support ticket, could you please provide the ticket number that was given to you during your interaction with Quicken Support? This is so I may investigate and assist you further.

    I look forward to your response.

    -Quicken Jasmine

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