first time setup online FLAW - Please add a warning or disable this ability

STF LLC
STF LLC Quicken Windows Subscription Member
edited May 2023 in New to Quicken/Getting Started (Windows)

i found a post from a year ago with another person who fell for this same issue. Quicken, you have a great product, with the exception of this flaw that you were made aware of a year ago. Why is this not fixed? I bought the deluxe version, was under the impression that web and desktop would sync, and apparently they do, but one HUGE item that was not disclosed was that you must first set up via desktop BEFORE you can sync to web. This needs to be made clear or the option should be disabled. Please fix this.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @STF LLC,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, once a solution is created it will be made available as part of a future update.

    Thank you!

    (CTP-4800)

    Quicken Kristina

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