FDP-105 KeyBank

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maddog2727
maddog2727 Member ✭✭
edited May 2023 in Errors and Troubleshooting (Mac)

I've been having this error for a few days now and hasn't been resolved. Which side is this error on (Quicken or the bank)?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @maddog2727,

    Thank you for reaching out to the Quicken Community.

    This error occurs when the bank's website is unavailable to download transactions to Quicken. This could be due to a website outage, or the bank may be preventing Quicken from accessing their website due to high traffic. You may follow this link for more information regarding a 105 error message.

    We recommend that you contact Quicken Support directly for further assistance due to having experienced this error for longer than 24 hours. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I do apologize that we could not be of more assistance.

    -Quicken Jasmine

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