American Southwest Credit Union

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islandfever41
islandfever41 Unconfirmed, Member ✭
edited May 2023 in Download, Add/Update Accounts (Windows)

Getting 501 message. The problem is that Quicken is using the old web address. The new one is go.ascu.org. Quicken won't link to ASCU until Quicken changes its programming to update the address. (I spoke with the IT folks at ASCU and that;s what they told me.)

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @islandfever41,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    You can also check out this FAQ regarding a CC-501 error message.

    I do apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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