One Step Update for credit union account ALWAYS requires fresh 2FA

twsf
twsf Member ✭✭✭

All of my financial accounts have 2FA set up for access to their web site, and each required that I use it - once - when adding it to One Step Update. But yesterday I added a new account with a credit union to Quicken, and now it ALWAYS requires a separate 2FA step within One Step Update. How do I make this stop?

Comments

  • twsf
    twsf Member ✭✭✭
    Any response from the experts here?
  • Hello @twsf,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Is this a financial institution you have previously connected to in your Quicken without this issue, or is this your first time adding an account with this financial institution to your Quicken? Which financial institution are you having this issue with? Have you spoken to the financial institution about this issue or checked their website to see if any of the security options there may be causing this?

    Thank you.

    Quicken Kristina

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